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Wainhouse Research is an independent market research firm that focuses on critical issues in the Unified Communications and rich media conferencing fields. The company conducts multi-client as well as custom research studies for industry vendors and consults with end users on key implementation issues. The firm also publishes a news bulletin, white papers and market statistics, and delivers public and private seminars as well as presentations at industry meetings.

Areas of concentration for Wainhouse Research are:
  • Unified Communication products, applications, services, and vendors
  • Audio, video, and web conferencing products, applications, services, and vendors
  • Conference Casting and Streaming Media products, applications, services, and vendors
  • Instant Messaging and Presence server products, applications, services, and vendors
  • Conferencing infrastructure products, including media servers, gateways, and broadband access devices
Wainhouse Research analysts have been quoted in the Wall Street Journal, New York Times, Washington Post, Boston Globe, Philadelphia Inquirer, The Economist, Fortune, Business Week, PC Magazine, and other leading publications.

Press Releases

Press Release 23-Jun-09:
New WR Study Analyzes the Delivery of Unified Communications as a Service

Press Release 26-May-09:
Boston Conference to Focus on the Future of Enterprise Conferencing and Collaboration

Press Release 31-Mar-09:
Industry Innovators Gather & Present at Wainhouse Research Collaboration Futures Summit

Press Release 20-Mar-09:
Enterprise Social Networking (ESN) Growth Strong Despite Tough Economy

Press Release 27-Jan-09:
European Conference Will Discuss Trends Driving the Future of Enterprise
Conferencing and Collaboration


Press Release 9-Jan-09:
Growth of Unified Communications Services to Dwarf Products Growth

Press Release 18-Dec-08:
Telephony Market to Crimp Unified Communications Market Growth

Press Release 16-Dec-08:
Annual Survey Shows Sharp Uptick for High Definition Videoconferencing and Telepresence

Press Release 8-Dec-08:
Wainhouse Research forecasts growth of videoconferencing, streaming and lecture capture solutions for education and e-Learning to $2.4 billion by 2013

Press Release 11-Nov-08:
Wainhouse Research, Drexel University, and the World Bank GDLN Bridge East and West with Virtual Symposium on Globalization, Learning, and Technology

Press Release 16-Oct-08:
Wainhouse Research CSP Summit 2008: Online Collaboration & Conferencing Drive
New Economy


Press Release 1-Oct-08:
WR Taps William Zachmann to Oversee Enterprise Social Networking Practice

Press Release 24-Sep-08:
WR CSP Summit to Focus on Positioning Collaboration Services for Strategic Value

Press Release 17-Sep-08:
Wainhouse Research Releases Complete Market Assessment of Worldwide Collaboration Services

Press Release 26-Aug-08:
2008 WebMetrics Survey Indicates Rising Energy Costs are Fueling a Surge in Use of Conferencing & Collaboration Technologies

Press Release 11-Aug-08:
New Wainhouse Research Survey Reveals Unified Communications May Not Be Strategic

Press Release 7-Aug-08:
Asia Pacific Collaboration & Conferencing Services Market Holds Tremendous Potential for Growth

Press Release 9-Jul-08:
Enterprise Social Networking Market Expected to Reach $2 Billion by 2013

Press Release 8-Jul-08:
Wainhouse Research Collaboration Summit Explores Collaboration Applications and Business Transformation

Previous press releases are in the Press Release Archive



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