Managed Services: Increasing Usage while Reducing Costs

Do Managed Services actually improve overall adoption of video collaboration and do the benefits outweigh the costs? Through the presentation of some case examples, this session will review how managed services can increase adoption of video communications by making it easier to use and more reliable while reducing cost of support over time.

HD Video Conferencing, Telepresence and other Immersive presence solutions are all the buzz. Here is your opportunity to hear some real life examples and engage in discussion on how Managed Services can help businesses maximize their ROI.

Speakers: Jeffrey Prestel, GM, Video Business Unit, BT Conferencing
Scott Wilcoxen, Consultant, Managed Services and Telepresence,
BT Conferencing

Bringing the meeting room into the digital age – a look at the next generation of interactive whiteboards and group collaboration tools

Today's global enterprises are discovering the need for technology that enables teams to be on the same page instantly, opening new possibilities for faster decision making, reduced costs, improved effectiveness and enhanced creativity through collaboration. Imagine the freedom to work and collaborate anywhere, anytime – with any digital device or application. Visualize a global enterprise where everyone is connected regardless of geography, where brainstorming is instantaneous and corporate spaces are transformed into virtual meeting rooms. SMART Technologies' new corporate solutions deliver the power to redefine the way people communicate and work in today’s global economy.

In this workshop, Wainhouse Research's Alan Greenberg, will discuss research findings from a new white paper on the impact of interactive whiteboards in the 21st century meeting room. Sean Bacchus from SMART Technologies will demonstrate SMART’s new corporate solutions -- SMART Meeting Pro, SMART Hub SE, and SMART Hub PE. These new collaborative platforms combine with single or multiple SMART Board™ interactive whiteboards and SMART Board interactive displays to create connected meeting rooms where distributed staff can instantly set-up a data conference, write in digital ink over any application and save their work, share desktops and notes and participate in discussions as if they were in the same room.

Making smart investments in unified communications:
A look at simple, inexpensive applications that integrate with existing infrastructure

Unified communications is on the wish list of many enterprises, but when budgets are tight it may be difficult to justify the cost. What enterprises need to deploy and deliver on the vision of spontaneous collaboration is simple and inexpensive applications that can integrate with existing IT, telephony, and mobile environments. This session will discuss tangible benefits of UC and how to best translate business needs into simple collaboration solutions—not big ticket UC infrastructure projects. Several real-world customer examples will be highlighted, showcasing how various enterprises rolled out UC in a cost-effective manner—giving business the most bang for their buck.

Presenter: Bob Johnson, President and COO, Dialcom Networks

Why the IBM Lotus Collaboration strategy is about creating business value

Sustainable growth is the CEO's top priority and innovation is required to enable it. The new key competencies in business are responsiveness and agility in products, services and markets. Bethann Cregg, director of IBM Lotus Online Collaboration Services, will outline how new IT delivery models such as Software as a Service combined with an open, holistic strategy for unified communications and collaboration provides companies with new, innovative ways to solve the business problems of easily communicating and collaborating with partners and customers. Learn what IBM is doing to enable the agility businesses need to sustain global growth through their Lotus Sametime product family and the new "Bluehouse" SaaS project.

Presenter: Bethann Cregg, Director, Online Collaboration Services, Lotus Software, IBM. Bethann is responsible for delivering SaaS offerings such as Lotus Sametime Unyte meeting services and project "Bluehouse" to market.