Overview
Archived

The WR CSP Fall Summit – Boston 2011

11-Oct-2011 - Fairmont Battery Wharf, Boston

  • Tuesday - 11 October 2011
  • 8:00
  • Registration
  • 9:00
  • Welcome
  • 9:05
  • Keynote: State of the Collaboration Services Industry – Driving Growth of Collaboration Services in an Emerging Unified Communications Environment
  • (includes: Market Size, Forecast, Average Prices, Future of Industry)
  • Marc Beattie, Managing Partner Wainhouse Research
  • 10:00
  • Experiences of simultaneous translation applications at the ITU/UN
  • The International Telecommunications Union is an agency of the United Nations with members representing 192 countries. ITU meetings are typically conducted in Geneva and employ simultaneous interpretation to accommodate delegates speaking different languages. To increase participation, reduce expenses, and become carbon-neutral, the ITU in September used a new platform to enable delegates to participate in a Geneva meeting from their home country in any of the agency’s six official languages. This session will examine the objectives, results, and lessons learned, and will review the enabling technology from ZipDX and other suppliers.
  • David Frankel, CEO, ZipDX
  • 10:30
  • Morning Networking & Refreshment Break
  • 11:00
  • iPad in the Enterprise: Business Communications Goes Mobile
  • Nathan Clevenger, Author, iPad in the Enterprise
  • 11:30
  • Video Managed Services are Finally Coming of Age
  • This presentation will address the state of the market as it relates to video services. Norris will present his perspective on why large enterprises are increasingly turning to video managed services, explore the drivers within the enterprise for managed services and the opportunities that exist for service providers and their technology partners
  • Richard Norris, Program Manager, Wainhouse Research
  • 12:00
  • Cloud-Based Managed Services for Telepresence and Video Conferencing: The Why and The Why Now; a Service Provider’s Perspective
  • Cloud is the buzzword du jour. This presentation will address the evolution of video deployment and usage within the enterprise, challenges for the internal IT, and the drivers for moving to the cloud to manage their video equipment and conferences. As a cloud-based managed service provider for video, Glowpoint has been modifying and adding to its services portfolio to match the needs of its growing customer base. As B2B communications becomes the norm rather than the exception, we’ll explore how the cloud is helping the enterprises address their visual communication needs
  • Tolga Sakman, VP Corporate Development & Strategy, Glowpoint
  • 12:30
  • Lunch
  • 1:30
  • The emerging economic and business realities that are driving new and innovative collaboration services
  • Ben Krokosky, Director of Software Engineering (CSD), Compunetix
  • 1:50
  • Global CSP Perspective on the Market & Competition
  • The new, fortified UC suites from Microsoft and Cisco are coming straight after the conferencing market.  The “free” conferencing model is still operating at full speed despite the FCC ruling.  Consumer plays Google and Skype are increasingly stretching their legs into the business realm.  And there are new video players on deck such as Vidyo.  Should hosted CSPs just call it a day?  Hear perspectives from a Global CSP who’s been in the market since 1984.
  • Peter Stewart, Senior VP Collaboration Technology Services, Pgi
  • 2:10
  • Integrated Conferencing Solutions - Hosted IP-based collaboration platforms for smaller or emerging market CSPs
  • Early adopters amongst the Conferencing Service Providers (CSPs) have demonstrated the benefits and cost-efficiencies of collaboration solutions in large hosted conferencing deployments. Now is the time for smaller or emerging market CSPs still operating legacy TDM audio bridges to embrace IP-based audio conferencing platforms, and capture their fair share of the growing hosted collaboration market opportunity
  • David Smith, VP/GM Media Server Market, RadiSys
  • 2:30
  • Experts Panel: Creating demand & momentum for growth by migrating collaboration service customers to Unified Communications
  • Moderated by Marc Beattie & Andy Nilssen, Wainhouse Research
  • 3:00
  • Afternoon Networking & Refreshment Break
  • 3:30
  • Keynote: State of the Unified Communications Services Industry – Exploring Partners, New Services, and Accelerators for Growth (includes: Market Size, Forecast, Average Prices, Future of Industry)
  • E. Brent Kelly, Senior Analyst & Partner, Wainhouse Research
  • 4:00
  • Use Case: Unified Communications & Collaboration Services in Morgan Stanley
  • Mark Peterson, Vice President, Morgan Stanley
  • 4:30
  • Providing Differentiated UC Services from the Cloud
  • As service providers increasingly look to create their own differentiated cloud UC services, they face inherent problems ranging from integration, to end-user functionality, to infrastructure requirements that are the result of the need to maintain multiple, separate platforms in an effort to deliver custom solutions.  This is further exacerbated by the need to service customers of varying size and scope, from SMB's to multinational enterprises.  This presentation will discuss a scalable based solution that both delivers best of breed end-user functionality while also easily integrating with existing service provider systems and delivering integrated back-end quoting, provisioning, billing, and management elements that enable for rapid time to market and a high degree of flexibility
  • Steve Kokinos, President & CEO, Thinking Phone Networks
  • 4:50
  • Experts Panel: WR Analysts summarize the conference, provide final analysis and field delegates questions
  • Marc Beattie, E. Brent Kelly, Andy Nilssen & Richard Norris - Wainhouse Research
  • 5:15
  • Networking Cocktail Reception (finishes at 7pm - time to enjoy the restaurants and sights of Boston's fabulous North End)

Top