Wainhouse Research

The WR CSP Summit - Brussels 2012

17-Apr-2012 - Marriott Hotel, Rue Auguste Orts 3-7 / Grand Place, Brussels

Unified Communications Breaks into the CSP Market
What's in Store for 2012 and Beyond

The European forum for bringing together service providers,
their technology partners, and Wainhouse Research Analysts

Wainhouse Research CSP Summits have become an internationally recognized forum for participants to explore critical issues impacting Unified Communi- cations and Collaboration (UC&C) services while enjoying face-time with industry peers. Designed for UC&C Service Providers, their technology partners, and WR Analysts, 2012 marks WR's eighth year hosting this premiere event.

2012 Hot Topics for CSPs

In an afternoon-to-afternoon format, the 2012 CSP Summit is designed for attendees to enjoy maximum networking time with minimal time away from the office.

Our key focus areas for 2012 are:

Collaboration Services

Personal Web-Based Services, Security, and Smart / Mobile Connectivity

We'll review current market data both from a global and regional perspective for audio, video, and data collaboration services.

Focus lead Analyst: Marc Beattie, Managing Partner, Wainhouse Research

Visual Communications as a Service

Current Trends, Drivers and Benefits for the Enterprise User & the CSP

We'll explore the key players (Microsoft Lync, Citrix HD Faces, WebEx, Vidyo, Polycom, and Cisco) and their differentiators. Will Microsoft Lync dominate the enterprise space for personal, web-based video?

Focus lead Analyst: Richard Norris, Practice Consultant, Wainhouse Research

Unified Communications

UCaaS - Cloud-Based UC

Are there viable alternatives to MS Lync? How can CSPs commoditize UCaaS? Is this a David vs. Goliath scenario and if so, what are the opportunities for value-added CSPs in this space? Lastly, in an exploration of multi-tenant vs. multi-instance arrangements, what is the value proposition for CSPs?

Focus lead Analyst: Bill Haskins, Senior Analyst, Wainhouse Research

An expert triumvirate including a WR Senior Analyst, an end-user, and a technology partner will present on each key focus area, providing a broad and multi-faceted perspective. Why Attend? Key Takeaways for Summit Attendees

What's Hot for 2012 - Gain insights into what's real and what's not, what will thrive or die on the vine in the 2012 landscape. Face-time with the Experts - Participate in interactive discussions with industry insiders, technology partners and end-users. Hone Your Strategy - Walk away with a clear set of strategic recommendations for how to best leverage the factors anticipated to drive growth in the 2012 UC environment. Plan for the Future - Find out what you'll need to succeed and thrive in the next generation of collaboration products. Insights from Industry Insiders - WR Analysts will provide their hallmark expert insights and unbiased analysis on these key trends anticipated to shape the industry. Forum for Friends - Attendees will enjoy a forum designed for maximum networking opportunities with industry peers from conferencing, collaboration, and IP deployment sectors. Who Should Attend

UC industry members who need to gain knowledge and understanding of current and emerging trends and solutions for collaboration services, including:

Executive staff responsible for establishing strategy Senior telecommunication professionals seeking to understand the collaboration services business opportunity Strategic business managers tasked with deploying enhanced services Product managers responsible for audio, web, and video services Program managers & support personnel seeking to understand the impact of new trends on existing services Marketing and sales professionals responsible for promoting and selling conferencing services Equipment, software, and service vendors who provide conferencing solutions to service providers

Venue: Marriott Hotel
Rue Auguste Orts 3-7
/ Grand Place
Brussels, 1000 Belgium

Situated right in the heart of Brussels and only a 5 minute walk from Le Grand Place, the Marriott Hotel provides the perfect venue for our 2012 Summit.