Wainhouse Research

Start

Title

Presenter

8:00

Registration & Coffee

8:30

Introduction

Richard Norris
Wainhouse Research

8:45

The Development and Future Features of Google's hosted video solution - ChatVideo

Serge Lachapelle
Product Manager
Google

9:30

Beyond the Conversation, How Emerging Technologies Can Engage more Participants in the Call

Dr. Tilman Becker,
German Research Center for Artificial Intelligence (DFKI)

10:15

Coffee Break

10:35

Raising the Service Standard at Morgan Stanley
This presentation will chart the successful evolution of videoconferencing services in this global financial institution from a fully ‘concierge’ model to a user empowering, self-service model

Owen Ellis
Head of Multimedia Engineering
Morgan Stanley

11:20

Breaking free with innovative solutions
There are a lot of global companies in the market challenging the borders of videoconferencing. This presentation explores what opportunities exist for SMB’s to come along with their own, appropriate solution?

Markus Mosimann &
Martin Kolly
Kilchenmann AG

11:50

Mini-Break

12:00

Collaborative solutions of the future from Google

Christoph Schwab-Ganser
Google Zurich Gmbh

12:25

Morning Wrap-Up/Discussion

13:00

Lunch

13:45

The New Way of Working
Increasing globalization has generated new challenges in effective supply chain management. Real time visual communication builds the trust, team cooperation and allows for more information to be conveyed in a shorter time frame. When an effective visual communication strategy is integrated with the work process new business processes develop that did not exist before.  The integration of visual communication into a business process enables new level of performance and the process becomes more inclusive despite and geographic barriers. This presentation will show how visual communication can speed decision making in real world settings.

John Paul Williams
Global Marketing, Business Development
TANDBERG
with AVC Schenk & Biesuz GmbH

14:15

The Challenges of Using Video Outside the Corporate Network
Today’s economic environment is driving a strong need for a new way to communicate. To save money, outsourcing and teleworking are becoming the norm. To be competitive, companies must reach customers globally and source from the best suppliers where ever they are.Green initiatives are driving down the use of carbon intensive travel. However there are real challenges to video communications outside the relative security and control of the corporate network. Using open unmanaged networks require firewall traversal solutions, diversity of PC platforms effects their use as video clients, security becomes an issue, bandwidth and packet loss effect quality. All of these are issues that need to be addressed in order to have a quality experience. This discussion will look at these challenges and some potential current and future solutions to solve them.

Moshe Machline
Vice President, Corporate Marketing
RADVISION

14:45

Increase efficiency. Improve work-life balance. Travel around the world in one hour!
The challenge is no longer simply making the technology bigger, better, faster. Today’s visual collaborative solutions need to integrate seamlessly with existing business processes whether they be for office based or mobile workers. In these harsh economic times the need for visual collaboration from Telepresence to desktop conferencing solutions has never been greater but what makes for a successful deployment…. and how can this save the enterprise money?

Andreas Weinold
LifeSize
Arwed Plate
ViDOFON

15:15

Coffee

15:35

Using the GNU Gatekeeper to manage your video conferencing
The GNU Gatekeeper is a free, OpenSource H.323 gatekeeper. This presentation gives an overview which features you can expect when you use it to manage your videoconferencing. What you need to run it, how it is configured and how other organizations have deployed it.

Jan Willamowius,
Founder of GNU Gatekeepr project (www.gnugk.org)

16:05

Using Videoconferencing Beyond the Corporate Network
Two steps forward and one step back.  In the old days, videoconferencing ran over the public switched network (ISDN) and while ISDN had its challenges, anybody could call anybody else.  Now with IP networks, we have high bandwidth and lower costs and often flat priced plans, but calling beyond the enterprise network/firewall is generally a show-stopper unless special steps are taken.  This presentation will review the challenges and solutions available today and how the videoconferencing future is likely to evolve.

Andrew Davis
Senior Partner
Wainhouse Research

16:35

Conclusions & Wrap-Up

17:00

Adjourn