LifeSize endpoint with Cisco MCU (Troubleshooting help)
A call from the LifeSize endpoint on a public IP to a CISCO MCU (Codian) works fine.
However a call from a similar LifeSize endpoint running the same software version using transit services does not connect to the Cisco MCU. It does not even ring and just hangs up. This endpoint is able to dial to call other systems on public IP (Tandberg, Polycom, LifeSize, RadVision, Polycom MCU or Codian Recorder.
We are using H.323 tunneling service on the LifeSize transit.
Any help to troubleshoot this will be highly appreciated.
The endpoint, transit and Codian MCU were running the latest revisions. Its the same with both SIP and H.323. The support team @ LifeSize were able to recreate the scenario and are analyzing the logs. So hopefully it should get resolved soon.