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North American Collaboration Services Market
forecast to hit $4.4 Billion in 5 years

New Study from Wainhouse Research details US & Canadian Markets

June 18, 2007, Duxbury, MA - Wainhouse Research's (WR) latest study on the North American Collaboration Services Market forecasts that audio, video, and web collaboration services will grow from $3 billion in 2006 to $4.4 billion in 2011, with a compound annual growth rate of 8%.

Much of the increase for collaboration services will be fueled by a continued demand for unattended audio and web conferencing services. The North American market will also be driven by an increase in higher priced operator-assisted services for larger group meetings and events. A key finding of the study is significant growth in Canada, which realized unattended audio minute volume growth of 40% over the last year.

Throughout Q2 of 2007 WR conducted an independent assessment of the conferencing services market in the US and Canada. Data from this study provides service providers and technology vendors with the current state of the local North American markets, assesses current trends, identifies risks and opportunities, and provides assistance on market approaches, services, and prices. The study includes a review of 43 US and Canadian service providers- with rankings by service for each local market.

Additional collaboration services studies by WR include Europe (published Q1/07), and Asia Pacific (available Q3/07). All studies include a survey of user activity & interests; technology & market trends; provider analysis, and a 5-year country forecast

The North American Collaboration Services Market 2007 study is available immediately. For a detailed table of contents and sample of the study, see www.wainhouse.com/reports.

For further information, contact: Sara Fargo, sfargo@wainhouse.com, +1 781 934 6165

About Wainhouse Research

Wainhouse Research ( www.wainhouse.com ) provides strategic guidance and insight on products & services for Real-Time Unified Communications. The global client base includes both established and new technology suppliers and service providers as well as enterprise users of voice, video, streaming, and web collaboration solutions.

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