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Wainhouse Research Releases Two New Reports on Conferencing Industry Market Research Studies Provide Unique Insights into the Videoconferencing market and the Conferencing Reseller Channels October 22, 2002, Brookline MA - Wainhouse Research today announced availability of two new market research reports covering various aspects of the rich media conferencing industry. "Rich Media Conferencing - 2002: Conferencing Clients - Video & Web Clients for Group and Personal Conferencing" is an in-depth coverage of the videoconferencing and rich media communications market including the products and technologies that are shaping the future of visual collaboration. The second report, "Surviving in the Conferencing Reseller Channel: Insider Data on Markets, Margins, Pricing, and the Future," based on detailed interviews with 33 executives from reseller companies worldwide, details how resellers advertise and sell conferencing products and services, what margins they typically enjoy, how they charge for special services, and which products and vendors they consider to be "best in class." "Conferencing Clients" details the growth of the overall industry by major market segment, measured in factory revenues, to over $1.2 billion in 2007, up from $523 million in 2001. Also included in the report is an in-depth analysis of the market and technology trends affecting conferencing as well as a discussion of both the major and emerging vendors. Wainhouse Research's studies have documented how the conferencing endpoint business has been hurt by the current economic climate, decline in capital budgets, and company restructurings, despite the appeal of a technology that reduces dependence on travel. From 2001 to 2003 the industry is forecast to grow at less than a 4% compound annual rate in dollars, although a return to the industry's annual growth rate in units of 25-30% is expected to return well before the end of the forecast period, driven by new software technologies and the emergence of personal conferencing systems that finally meet the performance and feature requirements of enterprise users. "Conferencing Clients" breaks the enterprise videoconferencing market into group and personal segments, and then breaks these segments down further in PC-Centric and appliance categories. Group videoconferencing systems are forecast to grow at a five year compound annual growth rate of 22% for unit shipments, although gradual declines in the selling price of systems and a shift towards PC-Centric devices limit the overall five year revenue growth rate to less than 15% for all room systems. The market for desktop or personal systems is forecast to shift entirely over the forecast period from today's PC hardware technology to a future based on two product categories - PC software and videophone appliance devices. "Conferencing Clients" is Volume 2 of Wainhouse Research's three-part "Rich Media Conferencing" series. Volume 1 covered Multimedia Networking Infrastructure Products; Volume 3 will cover the conferencing services industry. The series of reports is available individually or on an annual subscription basis for $11,995. The 200-page "Conferencing Clients" report contains over sixty figures, a detailed five-year forecast for enterprise group and personal systems, and an analysis of the leading suppliers of videoconferencing and rich media communication systems. Conferencing systems are compared in a detailed matrix at the end of the report. Major vendors covered in the report include Aethra, Broadband Networks, ClearOne, Data Connection, First Virtual Communications, ImageCom, IBM Lotus, Microsoft, Motion Media, Polycom, Sony, TANDBERG, VBrick Systems, VCON, Videra, ViewCast, VistaCom, VNCI, VTEL Products, VUGate, and Zydacron. Other companies mentioned include Array Micro, DaViKo, Innomedia, Imajet, Leadtek, Vianet, and Wave Three Software. "Surviving in the Conferencing Reseller Channel," the first report of this kind, contains over 90 figures jammed with essential market data. These figures include minimum, maximum, average and median values for equipment, services, and total job margins, including data on what resellers charge and what they have to pay for design and integration services, boardroom integration services, various kinds of bridging services, and network management services. Other figures detail how the resellers see the vendors in eight different product categories, showing which they prefer to work with, which have the best co-marketing programs, and which make best-in-category products. More figures show which advertising, PR, sales promotion, sales activity, and direct marketing tools are used, and which are deemed most effective and least effective by the resellers. The last section of the report shows trends resellers see for the future of the channel and for the products and services they sell. Reseller companies that participated in the survey include ADCOM, Applied Global Technologies, AVICON Technologies, AZ Technology, Colaborent, DataServe, Digital Connections, Durante S.p.A, Global VideoCom Group, Imago, Integrated Media, Interactive Solutions, IVCi, KRM Information Services, McMilan UK, Omni-Present, Qconferencing, Questmark Europe, Review Video, SBC, Symetria, Talk & Vision, Telecom Engineering Consultants, Telindus, The Conference Group, The Whitlock Group, TKO, Vantage Systems, Video Guidance, VideoCentric, VSGi, Wavenet Conferencing, Wire One Technologies. Hardcopy pricing for the "Surviving" report is $995 US, with a special discount available for those companies who participated in the detailed survey; electronic copies are available for $1,495 US. Further details on all Wainhouse Research reports as well as executive summaries and tables of contents are available at www.wainhouse.com/reports. Contact Andrew W. Davis andrewwd@wainhouse.com or Brent Kelly bkelly@wainhouse.com. |
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