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Wainhouse Research Survey Details Shift towards
High Definition Videoconferencing


October 19, 2007, Duxbury, MA - In an October 2007 worldwide survey of enterprises large and small, 327 end user customers of conferencing and collaboration solutions revealed many details about their videoconferencing purchase decisions, usage criteria, and deployment trends. The market shift towards high definition is unmistakable. The online survey also details how many recent equipment purchases were replacement units vs. new deployments, and how calling patterns are evolving as videoconferencing moves into the enterprise mainstream.

  • High definition videoconferencing has had a dramatic effect on the market in the past year. In the 2006 survey, 4% of the respondents indicated that they had some HD products in deployment; this figure has swelled to 23% in the 2007 results. Those who expect to deploy within one year rose from 14% to 23% as well. HD videoconferencing systems offer dramatic video improvements over older systems at practically any video calling bandwidth, but full HD operation typically requires at least 1 Mbps of network connectivity.

  • With its need for broadband connection, HD videoconferencing is part of the industry shift from ISDN to IP network connectivity. The role of IP networks as the carrier for videoconferencing sessions continues to grow, although at a pace somewhat slower than end users expect. In the 2006 survey, respondents claimed that 62% of their videoconferencing minutes were transported over IP, but they expected that number to grow to 72% in 2007. The 2007 survey respondents indicated that 67% of the minutes were over IP.
These findings along many others on videoconferencing and collaboration are in the full report "Rich Media Metrics: Videoconferencing and Collaboration End User Survey Results" which is available now at www.wainhouse.com/reports . The full 30-page report in pdf format is $2,495.

The Wainhouse Research Rich Media Metrics program is a series of surveys intended to measure customer attitudes, preferences, and buying/deployment trends across a wide variety of conferencing and collaboration issues that span unified communications, videoconferencing, streaming and webcasting, as well as managed services.

Contacts About Wainhouse Research

Wainhouse Research ( www.wainhouse.com ) provides strategic guidance and insight on products & services for Real-Time Unified Communications. The global client base includes established and new technology suppliers and service providers as well as enterprise users of voice, video, streaming, distance education, and web collaboration solutions.

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