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New Report Analyzes Microsoft's Messenger for Windows XP
as Business-Class Conferencing Solution
as Business-Class Conferencing Solution
December 4, 2001, Brookline, MA - Wainhouse Research today announced availability of the company's latest research report, "Microsoft Messenger for Windows XP: Analysis and Implications for Rich Media Conferencing". Co-authored by Wainhouse Research analyst Andrew Nilssen and Glance Networks CTO Rich Baker, Microsoft Messenger for Windows XP: Analysis and Implications for Rich Media Conferencing concludes that Messenger for XP is Microsoft's full-court press to make Windows the de facto soft client for multimedia communications. Microsoft envisions Messenger for XP replacing several tools in common use, including text-based instant messaging, the telephone, the web conferencing service provider, the remote help desk tool, and the desktop videoconferencing system and service provider, but the analysis concludes that there are currently key issues that will prevent Messenger from gaining widespread use in the enterprise.
"When you look at Microsoft's track record and their history of patience and new releases until they get it right, the significance of Messenger for Window XP's potential influence on the entire conferencing market cannot be underestimated. With its support for real-time voice and video communications and online collaboration integrated into an instant messaging platform, Messenger for XP marks Microsoft's mainstream assault to revolutionize the way people communicate," states Wainhouse Research partner Andrew Nilssen.
The report sets the stage by positioning Messenger for XP in the rich media conferencing marketplace and outlining Microsoft's "big bet" to gain a large and eventually dominant position. Messenger is then thoroughly analyzed by taking a close look "under the covers" by examining the product's base technologies, protocols and interoperability, and its unique plan to deal with firewalls and NATs. Multipoint, security, the user interface, and backwards compatibility issues are also considered. The authors then take Messenger for a test ride and summarize its pros and cons based on actual use over several weeks.
The report concludes with a summary of Messenger's strengths and weaknesses, threats as well as the opportunities it creates, followed by specific recommendations for conferencing equipment vendors, conferencing service providers, enterprise network managers and end users, investors (the report concludes that Messenger is not a "WebEx" killer), and even for Microsoft.
The report is $595 for a hardcopy version or $995 for an electronic version and corporate distribution license. Full details and ordering information can be found at www.wainhouse.com/reports .
Contact Andrew W. Davis, andrewwd@wainhouse.com
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