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Unified Communications
Mobile Unified Communications
Mobile Workforce Communications Choices for CXOs and Managers
UC/RMC Forecast 2007
Microsoft’s Software-Powered Unified Communications Strategy
A Critical Assessment of Office Communications Server 2007
and its Fitness as an Enterprise Communications Solution
IBM's Unified Communications and Collaboration Strategy
Big Blue's Big Bet on Eclipse and Sametime
Telephony-Based Unified Communications 2007
Improved Enterprise Efficiency versus the Perceived Pain of Adoption
Avaya's Unified Communications Strategy
Business Accelerator or Technology Trap?
Cisco Systems & the Battle for the Enterprise Collaboration Desktop

Collaboration Service Providers (CSPs)
SpotCheck: Collaboration Service Providers
Quarterly Tracking of CSP Volume and Revenue Worldwide
Local CSP Market Forecast & Provider Reviews
Addressable Local CSP Market Studies

Videoconferencing & Telepresence
Visual Communications in China: Navigating the Crossroads
Telepresence 2007
Taking Videoconferencing to the Next Frontier
Video Bridge Evaluation Q2 2007
An In-Depth Look at Leading Stand-Alone Entry-Level MCUs
SpotCheck: Videoconferencing
Quarterly Tracking of Videoconferencing Units and Revenue

Additional Topics
Need Assistance?
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WR Client Services
WebMetrics
Web Conferencing user preferences
Rich Media Metrics 2008
Customer Trends & Preferences
in Rich Media Conferencing and Collaboration
IBM's Strategy for Taking Social Networking to the Enterprise
An Inside Look at Lotus Connections
The Distance Education and e-Learning Landscape
Volume 1: Learning Management Platforms, Software and Tools
A Buyer's Guide to Collaboration Managed Services
Tools for a Managed Services Strategy & Presentation of Major Service Providers
China Rich Media Conferencing Channel Network Guide
Locating Partners and Solutions in the Middle Kingdom
Personal Mobile Video Communications at the Launchpad
Liftoff or Shutdown for 3G Video Telephony & Messaging Markets & Technologies

Videoconferencing & Telepresence

Visual Communications in China:
Navigating the Crossroads

China is at a crossroads. The last twenty years have seen a predominantly rural nation become a global manufacturing center and enter into the information age. At the same time, we have seen the private sector grow to account for over half of the country’s gross domestic product (GDP). This report considers the way that these trends are playing out within the Chinese market for rich media conferencing solutions. The report also profiles the top 15 vendors, provides an analysis of their China market strategies, and ends with a detailed five-year forecast for videoconferencing endpoints and MCUs as well as web conferencing client/server solutions in mainland China.
Complete Details & FAX-back order form
Order via the Web:
Adobe Acrobat PDF file with internal use license (details)
$2,995 (159 pp, 49 tables & graphs)

Telepresence 2007
Taking Videoconferencing to the Next Frontier

This report reviews the current state of the telepresence market and discusses the technologies that separate telepresence from videoconferencing. Telepresence 2007 provides a brief overview of telepresence system objectives, technologies employed, and vendor design tradeoffs that would be of interest to prospective buyers. Products from Cisco, DVE, HP, Polycom, Tandberg, Telanetix, and Teliris are reviewed and compared along several dimensions. A detailed product matrix is included.
Complete Details & FAX-back order form
Order via the Web:
Adobe Acrobat PDF file with internal use license (details)
$2,495 (~60 pages)
Note: This report is complimentary to PLATINUM PRO subscribers

Video Bridge Evaluation Q2 2007
An In-Depth Look at Leading Stand-Alone
Entry-Level MCUs

In an effort to help enterprises select the video bridge that best meets their requirements, WR tested and evaluated the performance of five leading video bridges / MCUs during Q4 2006 and Q1 2007.

Thanks to the support from the five participating vendors - Codian, Emblaze-VCON, Polycom, RADVISION, and TANDBERG - this report is available FREE to all PLATINUM registered users at wrplatinum.com.

SpotCheck: Videoconferencing Endpoints

SpotCheck Videoconferencing Endpoints is an annual service consisting of four quarterly reports that track major rich media conferencing market categories by units and revenue in major geographic territories. Data is collected from the leading vendors, some of which is confidential and proprietary to those vendors, and then reported in a collective fashion that allows any reader to follow the industry. Vendors who are subscribers are also provided with a spreadsheet that details their market shares by product category and geography.

VC SpotCheck TOC & FAX-back order form

Order annual subscription via the Web:
SpotCheck Videoconferencing Endpoints
(~15pp, ~35 tables & graphs per report)
Annual subscription(s) at $2,995 each


Additional Topics

WebMetrics

Wainhouse Research's WebMetrics is an annual service consisting of two survey reports designed to better understand web conferencing usage and user preferences.

For complete details see WebMetrics.

Rich Media Metrics 2008

Wainhouse Research's Rich Media Metrics is an annual service consisting of four survey reports designed to better understand focused topics in conferencing and collaboration usage and user preferences.

Complete Details & FAX-back order form
Order individual reports or annual subscription via the Web:
2008 Rich Media Metrics annual subscription: All four surveys - $8,800
Channel Partners survey only (26pp, 27 tables & graphs) - $2,495
Unified Communications survey only (Q2) - $2,495
Service Provider Customers survey only (Q3) - $2,495
Videoconferencing survey only (Q4) - $2,495

IBM's Strategy for Taking Social Networking
to the Enterprise
An Inside Look at Lotus Connections

IBM was the first large software company to enter the enterprise social networking (ESN) market with its introduction of Lotus Connections. We take a closer look at Connections and IBM's strategy for addressing this market, and offer analysis and opinion on the company's strengths, weaknesses, opportunities and chances for success in this rapidly growing and changing market.

Complete Details & FAX-back order form

Order via the Web:
Adobe Acrobat PDF file with internal use license (details)
$995 (~24 pages)

The Distance Education and e-Learning Landscape
Volume 1: Learning Management Platforms, Software and Tools
Volume 1 of a three part series, this report captures market trends as of 2007 and provides a coherent view of the coming intersection between real-time conferencing tools and the many disparate corporate and educational LMS products and services. This volume provides an industry overview of LMS's and ancillary, influential software tools, with profiles of Adobe, Blackboard, Cisco Systems, GeoLearning, IBM, Learn.com, Linden Lab (Second Life), Plateau Systems, Saba, and SumTotal Systems. The report concludes with market sizing over three segments (K-12, higher ed, corporate) and a five year forecast, as well as a set of predictions and probabilities for educational & corporate learning markets.
Complete Details & FAX-back order form
All volumes delivered as Adobe Acrobat PDF file with internal use license (details)
Order via the Web:
Volume 1: Learning Management Platforms, Software and Tools
$1,495 (~87 pages, 15 tables & figures)
Volume 2: Video for Learning
$1,495 (To be published Q1 2008)
Volume 3: Interaction Enablers and Synchronous Web Tools
$1,495 (To be published Q1 2008)
Report Series Subscription - Includes all 3 volumes
$3,295 (Shipped when published)

A Buyer's Guide to Collaboration Managed Services
Written for end users considering a collaboration managed services strategy, and vendors and service providers of all stripes wishing to understand the dynamics of the managed services market, this report includes an overview of collaboration services and deployment dynamics, and discusses both pricing scenarios and guidelines for selecting a Collaboration MSP. The report profiles more than 15 of the major CMSP players and provides a graphical portrayal of each provider's services focus. As collaboration becomes integrated into the enterprise fabric, and as the rate of change continues to increase, any organization considering or already deploying collaboration managed services will find A Buyer's Guide an invaluable resource for decision-making.
Complete Details & FAX-back order form
Order via the Web by checking Acrobat file desired:
(80+ pages, 24 figures)
Adobe Acrobat PDF file with single user license $149 (details)
Adobe Acrobat PDF file with internal use license $749 (details)

China Rich Media Conferencing Channel Network Guide
Locating Partners and Solutions in the Middle Kingdom
Designed for vendors and resellers seeking new partners in the Chinese market or a better understanding of the channel eco-system, this report brings a new level of transparency to China's rich media conferencing value chain by profiling a mix of 44 distributors, value-added resellers, system integrators, and AV integrators. Details include the particular product and services offered, geographical presence, revenue mix, and key customer segments of each individual company and the group as a whole. In addition, this guide categorizes the common channel models, compares the depth of distribution of all major international and select Chinese conferencing vendors, and examines the factors that impact the development of an effective channel network in this rapidly changing market.
Complete Details & FAX-back order form
Order via the Web by entering quantity desired:
paper copies (107 pages, 28 figures, 22 tables)
$1,995 first copy; $495 each additional copy
paper copies plus Adobe Acrobat file with internal use license (details)
$2,995 first copy & Acrobat file; $495 each additional paper copy

Personal Mobile Video Communications at the Launchpad
Liftoff or Shutdown for 3G Video Telephony & Messaging Markets & Technologies
Proponents of 3G networks hope that video-rich applications will permit operators to recover sunk costs and to even reap a profit on their investments. Video telephony and other personal video applications, such as video mail and messaging, video blogging and video contact centers hold promise for driving average revenue per user (ARPU) - but the technical and market challenges remain numerous and complex. This report describes the markets and technologies for personal mobile video communications and identifies key trends. It discusses the important players and how they are positioned for the future. The report also includes a five-year forecast for personal mobile video-enabling technologies and offers recommendations to both vendors and operators.
Complete Details & FAX-back order form
Order via the Web by entering quantity desired:
(219 pages, 40 figures, 27 tables, 33 vendor profiles)
paper copies plus Adobe Acrobat file with internal use license (details)
US Dollars: $2,995 first copy & Acrobat file; $395 each additional paper copy
paper copies plus Adobe Acrobat file with internal use license (details)
Euros: 2,595€ first copy & Acrobat file; 335€ each additional paper copy

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