Wainhouse Research

Recent Studies - Audio Conferencing (AC)

• Market Forecast – 2013 Western European Audio Conferencing Service Market Sizing & 5-Year Forecast

  Market Sizing & 5-Year Forecast of 12 Western European Audio Conferencing Service Markets. Includes current state of the local market, assessment of current trends, identifies risks and opportunities, and provides assistance on market approach, services, and prices.

• SpotCheck – 2012 Q4 CSP SpotCheck

  Includes full year 2012 summary

  Provides calendar year Q4 & full year trending analysis for hosted audio & web conferencing services in Western Europe, North America and Asia Pacific. Illustrates operator and operator unattended audio in minutes, average sales price, and total revenue, as well as web conferencing revenue. Data broken out for 12 countries in 3 regions.

• Market Forecast – 2013 Latin American Audio Conferencing Service Market Sizing & 5-Year Forecast

  Provides 2012 market sizing and 5-year forecast for audio conferencing services in Brazil, Mexico Argentina, Chile, and Columbia. Includes top 5 provider rankings by service in each country. Sizing and forecast information includes operator assisted and unassisted audio volume in minutes, average sales price and price ranges, and revenue in US dollars.

• Research Note – Solving the Conference Join Problem

  WR believes one of the largest impediments to further growth of audio conferencing is conference call entry. This research note reviews Call U Conferencing, CrowdCall, HipDial, MobileDay, and UberConference - five companies that seek to address the conferencing entry solution - but their approaches vary greatly.

• SpotCheck – 2012 Q3 CSP SpotCheck

  Details quarterly trends of volume and revenue in 11 countries and 3 regions for audio and web conferencing services.

• Vendor Profile – 10 Audio Conferencing Bridge Providers

  Contains brief profiles of ten audio conferencing bridge solution providers: Aonta Technologies, APEX Voice Communications, Compunetix, Dialogic, Dolby Laboratories, Forum Communications Systems, Lindenbaum GmbH, Radisys, Sonexis, and Wyde Voice.

• Comparison Matrix – Audio Conferencing Bridge Offerings

  An in-depth comparison of ~100 features across 9 audio conferencing bridge offerings

  Vendors include: Aonta Technologies, APEX Voice Communications, Avaya, Compunetix, Lindenbaum, RadiSys, Sonexis, and Wyde Voice. Comparison categories: Company background, general product / service information, capacity, applications, features, scheduling meetings / events, maintenance & reliability, and additional comments.

• SpotCheck – 2012 Q2 CSP SpotCheck

  Details quarterly trends of volume and revenue in 11 countries and 3 regions for audio and web conferencing services.

• Market Forecast – 2012 Audio Conferencing Bridge Suppliers Worldwide Market Sizing & 5-Year Forecast

  This study focuses on the worldwide market for audio conferencing bridges, which are purchased for use by enterprise-based end users and by Conferencing Services Providers (CSPs) to enable audio conferencing services. Market sizing and forecast segmentation includes supplier type (traditional stand-alone vs. UC platform add-on vis-a-vis Microsoft Lync), sales to enterprises vs. CSPs, and port type (PSTN vs. IP); port ASPs are also included.

• Provider Reviews – 2012 Global Conferencing Provider Reviews

  This study provides a review and analysis of 13 global CSPs (conferencing / collaboration service providers) operating in two or more regions worldwide.  This review is intended to offer insight into how each provider approaches the market, what distinguishes them, and the partnerships and relationships in which they are engaged.  Separate studies of local providers who operate primarily in North American, Western Europe, and Asia Pacific have been released separately

• Vendor Profile – Avaya

  Detailed information, insight, and analysis on Avaya and its on-premise audio conferencing and personal & web-based related offerings (includes AAC7).

• Provider Reviews – 2012 North American Conferencing Service Provider Reviews

  This study provides a review and analysis of 13 local CSPs (conferencing / collaboration service providers) operating in the US and Canada.  This review is intended to offer insight into how each provider approaches the market, what distinguishes each, and the partnerships and relationships in which each are engaged.  Separate studies of local providers who operate primarily in Western Europe and Asia Pacific have been released separately.

• Market Opportunities – 2012 Asia Pacific Audio and Web Conferencing Services Market Opportunity

  An independent assessment of the addressable market for conferencing services in 7 local Asia Pacific markets including Australia, the People’s Republic of China (PRC), Hong Kong, Japan, Singapore, South Korea, and India. The opportunity for audio bridging minutes and revenue as well as for revenue for web conferencing is assessed for each country and compared to the forecast probability for 2012. The market potential changes year-to-year based on employed population, employment in positions apt to use conferencing services, local sentiment regarding the use of real-time communications and the prior year’s actual performance.

• Market Forecast – 2012 Worldwide Audio Conferencing Service Market Size & 5-Year Forecast

  Focuses on services and market trends related to PSTN and IP-based audio conferencing solutions worldwide.  Provides market sizing and five-year forecasts for hosted audio conferencing services market. Forecasts include minutes, average selling price, and revenues.

• SpotCheck – 2012 Q1 CSP SpotCheck

  Details quarterly trends of volume and revenue in 11 countries and 3 regions for audio and web conferencing services.

• Market Forecast – 2012 Asia Pacific Audio Conferencing Service Market Size & 5-Year Forecast

  Focuses on services and market trends related to PSTN and IP-based audio conferencing solutions in seven Asia Pacific markets.  Provides market sizing and five-year forecasts for hosted audio conferencing services market. Forecasts include minutes, average selling price, and revenues.

• Market Opportunities – 2012 North American Audio and Web Conferencing Services Market Opportunity

  The objective of this study is to size the addressable market in the US and Canada for audio bridging minutes and revenue as well as for revenue for web conferencing services.  The addressable market potential is compared to the forecast market probability for 2012.

• Provider Reviews – 2012 Latin American Conferencing Service Provider Reviews

  Provider Reviews of Brazil, Mexico, Argentina, Chile, Colombia

  Focuses on the local providers of conferencing services in Latin America.  Provides marketing ranking by country, market coverage by service provider, and a summary description of local providers and their services.

• Market Forecast – 2012 North American Audio Conferencing Service Market Size & 5-Year Forecast

  Focuses on services and market trends related to PSTN and IP-based audio conferencing solutions in the US and Canada.  Provides market sizing and five-year forecasts for hosted audio conferencing services market. Forecasts include minutes, average selling price, and revenues.

• Market Forecast – 2012 Latin American Audio and Web Conferencing Service Market Sizing & Forecast

  Market Sizing & 2-Year Forecast of four Latin American Audio and Web Conferencing Service Markets

• Market Opportunities – 2012 European Conferencing Services Market Opportunities

  In-depth assessments of the addressable regional markets for audio and web conferencing services based on year-to-year changes in the employed population, employment in positions relevant to conferencing service usage, and local sentiment toward using real-time communications.

• Provider Reviews – 2012 Western European Conferencing Service Provider Reviews

  This study provides a review and analysis of 32 local CSPs (conferencing/collaboration service providers) operating in Western Europe.  This review is intended to offer insight into how each provider approaches the market, what distinguishes each, and the partnerships and relationships in which each are engaged.  Separate studies of local providers who operate primarily in North America and Asia Pacific have been released separately.

• Vendor Profile – Cisco

  Detailed information, insight, and analysis on Cisco and its personal & web-based related offerings.

• Research Note – Audio Conference Entry & Security Implications

  A brief summary of common audio conference entry methodologies and corresponding security considerations.

• Metrics Survey – WW End User Trends of Conferencing Services

  End user responses to critical issues on usage, adoption, and plans for collaboration services

• Provider Reviews – 2012 Asia Pacific Conferencing Service Provider Reviews

  This study provides a review and analysis of 41 global and local CSPs (conferencing / collaboration service providers) operating in Asia Pacific.  This review is intended to offer insight into how each provider approaches the market, what distinguishes each, and the partnerships and relationships in which each are engaged.  Separate studies of local providers who operate primarily in North America and Western Europe have been released separately.