For hosted and managed network service providers, and their technology partners, Wainhouse Research's Collaboration Service Provider (CSP) studies focus on providing timely, accurate, and comprehensive information on the market for audio and web conferencing, and video bridging services. Four different study series provide strategic information which can assist in product and service planning, local market sales forecasting, and executive business planning.
The quarterly CSP SpotCheck series looks back at the most recent quarter and provides quantitative trending information on 12 local market in 3 regions including audio revenue, minute, and average price per minute data, web conferencing revenue, and video bridging revenue.
The European, North American, and Asia Pacific Forecast & Provider Reviews look forward and provide trending analysis, market sizing and 5-year forecast data, local provider profiles and analysis, and regional market user surveys on 20 local markets.
The European, North American, and Asia Pacific Addressable Local CSP Market studies size the local country opportunity for audio, web, and video conferencing services and provide current market penetration rates.
The Emerging CSP Markets 2008 Analysis & Forecast study provides insight into 10 emerging collaboration service markets.
Common to all study subscribers is access to the CSP Practice Manager to answer questions, provide further information, and offer anecdotal observations. Additionally, custom studies are available upon request to address specific needs.
Practice Manager & Lead Analyst: Marc Beattie WR's Unified Collaboration Practice (UCP): A Unique New Subscription Service for CSPs and Technology Partners
Whether you are a service provider, technology partner, or end-user, Wainhouse Research makes it easy to stay on top of the rapid changes happening in the Unified Communications (UC) market today. Our new UCP subscription service gives you a comprehensive, holistic view of the unified communications and collaboration services market. Including:
Hosted audio, web, and video-conferencing services Hosted/managed unified communications (UC) services Unified communication software suites (MS, IBM, Cisco) Unified communication telephony solutions (Cisco, Avaya, Siemens, etc.)
As a subscriber, you will have access to 100% of Wainhouse Research's market intelligence on UC and collaboration services, so you no longer will have to make the difficult decision about which study, profile, research note, or matrix to buy. Purchase an annual subscription and you will be able to access 24/7 all of our comprehensive materials through a premium content delivery website.
For more details or to order now, download the UCP subscription order form
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The quarterly CSP SpotCheck series looks back at the most recent quarter and provides quantitative trending information on 12 local market in 3 regions including audio revenue, minute, and average price per minute data, web conferencing revenue, and video bridging revenue.
The European, North American, and Asia Pacific Forecast & Provider Reviews look forward and provide trending analysis, market sizing and 5-year forecast data, local provider profiles and analysis, and regional market user surveys on 20 local markets.
The European, North American, and Asia Pacific Addressable Local CSP Market studies size the local country opportunity for audio, web, and video conferencing services and provide current market penetration rates.
The Emerging CSP Markets 2008 Analysis & Forecast study provides insight into 10 emerging collaboration service markets.
Common to all study subscribers is access to the CSP Practice Manager to answer questions, provide further information, and offer anecdotal observations. Additionally, custom studies are available upon request to address specific needs.
Practice Manager & Lead Analyst: Marc Beattie WR's Unified Collaboration Practice (UCP): A Unique New Subscription Service for CSPs and Technology Partners
Whether you are a service provider, technology partner, or end-user, Wainhouse Research makes it easy to stay on top of the rapid changes happening in the Unified Communications (UC) market today. Our new UCP subscription service gives you a comprehensive, holistic view of the unified communications and collaboration services market. Including:
Hosted audio, web, and video-conferencing services Hosted/managed unified communications (UC) services Unified communication software suites (MS, IBM, Cisco) Unified communication telephony solutions (Cisco, Avaya, Siemens, etc.)
As a subscriber, you will have access to 100% of Wainhouse Research's market intelligence on UC and collaboration services, so you no longer will have to make the difficult decision about which study, profile, research note, or matrix to buy. Purchase an annual subscription and you will be able to access 24/7 all of our comprehensive materials through a premium content delivery website.
For more details or to order now, download the UCP subscription order form
Our major studies, which are included in the UCP subscription service, are also available for individual purchase:
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Collaboration & Conf. Service Providers
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RMC: Collaboration & Conferencing Service Providers – 2009
Covers audio, video, and web collaboration & conferencing service providers across major world geographies.
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Local CSP Market Forecast & Provider Reviews

In-depth study by major geography including regional providers, market sizing, and 5-year outlook
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Local CSP Market Opportunities
Addressable market study by major geography
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Emerging CSP Markets - Assessment & Sizing
Analysis of Ten Rising Collaboration Service Provider Markets
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Quarterly Trends - SpotCheck CSP 2009
Tracking of CSP Volume and Revenue Worldwide
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Collaboration Services End User Survey 2009
Customer Trends in Adoption, Perceptions, Preferences, and Plans
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Research Studies