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Richard Norris
Practice Consultant and Executive Director, Point Nine
Richard is the European based Practice Consultant and Executive Director of Point Nine. On joining Wainhouse Research in April 2005 , he brings 10 years extensive experience within the conferencing industry and a further 15 years in related IT and telecommunications roles. Prior to joining us, Richard played the key role for a major food manufacturer in the global deployment and management of a major, videoconferencing network used in over 30 countries.Richard is currently providing consulting services for end user organizations exploring strategies, tactics, and vendor issues in the rapidly evolving world of rich media conferencing and collaboration. In this capacity, Richard will help develop and deliver custom and standardized consulting programs such as audits and benchmarks. As Executive Director of the rich media user forum, Point Nine, he is responsible for all facets of the peer networking program, including arranging meetings, coordinating activities with partner organizations, and providing end-user seminars. Being based in Europe he will provide key consulting focus in this region.
He is well recognized throughout the industry and is a sought after speaker and presenter.
Areas of focus
With the rich media conferencing world becoming rapidly more diverse and complex, Richard's primary focus will be on helping end-user organisations keep pace with developments and identify how the new breed of collaborative solutions can be integrated to the enterprise to help gain competitive edge. This focus provides an essential knowledge base for Richard's other key role as Executive Director of the end-user, rich media forum - Point Nine.
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