Videoconferencing Endpoint Survey
Enterprise with over 10,000 people Corporation with 1,000 to 10,000 people Corporation with 50 to 1,000 people Corporation with 1 to 49 people Educational Institution Government & Military Medical Other
2) Which conferencing category best describes your company?
Conferencing end user Conferencing equipment vendor Reseller/VAR/Distributor/Systems Integrator Service Provider (CSP, ASP, NSP, etc) Other
3) Where are you located?
North America Latin/South America Europe/Middle East/Africa Asia/Pacific/India
4) At my workplace, we have an enterprise instant messaging system
Yes, we have a corporate-approved IM system No, but we informally use one of the consumer services (AOL, MSN, Yahoo, etc) No, we do not use IM at all Don't know
5) Do you use personal video communications products or services at home or at work? Check all that apply.
I use personal (not group)video communications... Don't Use Used in 2004 Will use in2005 or 2006 Don't Know ... at home ... at work
6) Which statement best describes your PERSONAL position at work? Check all that apply.
I use group videoconferencing systems to communicate with others as part of my job I use personal videoconferencing systems to communicate with others as part of my job I manage videoconferencing systems for others at my company None of the above
7) What are your organization's plans for the following?
8) How many videoconferencing systems does your company have ?
0 1-10 11-20 21-30 31-50 >50 Don'tknow Group Videoconferencing SystemsDeployed Worldwide Desktop Videoconferencing SystemsDeployed Worldwide
9) During a videoconference, how often do you?
Very often Often Occasionally Rarely Never I would ifI could Show PowerPoint Presentations Use a document camera? Access the Internet Record the conference? Conduct a simultaneous web conference to show documents or presentations? Use dual video streams (dual streams, duo video, etc) to show full motion people and full motion presentations simultaneously
10) Which of the following best describes your videoconferencing-PC connection when you need to collaborate or present?
Today's Method Desired Method I use a PC-based personal videoconferencing system I connect my laptop PC to the videoconferencing system using a DATA connection - LAN, serial, PCMCIA, etc. I connect my laptop PC to the videoconferencing system using a VIDEO connection - PC video input (VGA style), scan converter, etc. I use a PC permanently assigned to the conference room or a PC-centric room videoconferencing system with an embedded PC I use an appliance videoconferencing system in the conference room to retrieve my presentation via the enterprise LAN I separately start and use a parallel web conference to present during a videoconference I do not use a PC to collaborate or present during a videoconference
11) Has the use of videoconferencing changed at work? Will it change going forward?
12) How do different factors affect your interest or ability to deploy additional Group videoconferencing systems ?
GroupVideoconferencing PersonalVideo Communications Major Barrier Minor Barrier Not a Barrier Major Barrier Minor Barrier Not a Barrier Currently deployed systems are underutilized or too hard to use Poor audio/video quality Poor reliability/dependability Need better remote management/monitoring tools Systems are too expensive Networks are too complicated or expensive No perceived need or value on part of users Need better maintenance and support agreements Need integration with VoIP, web conferencing, IM, or presence management systems
13) For 2005-2006, what is your position on the following desktop conferencing and collaboration solutions?
14) Several vendors of web conferencing solutions have introduced video capabilities. Do you believe this approach to desktop video will become more popular than standards-based desktop video solutions? (select one)
Yes No Don't Know
15) How important is it for video-enabled desktop collaboration solutions to be able to participate in meetings with standards-based room videoconferencing systems. (select one)
Very Important Important Neutral Not Important Don't Know
16) High definition (HD) televisions are available in consumer stores, and many television programs are already available in high definition. HD promises images with higher clarity, but requires at least a 1Mbit network connection. How do you think HD would affect your company’s videoconferencing plans. (select one)
HD would have little or no impact on our plans We would evaluate HD as an alternative to our existing systems We would definitely move to HD and implement HD videoconferencing Don't Know
17) As IP communications embraces audio-video-web media and becomes integrated into the enterprise meeting fabric, some end users are considering outsourcing their IP communications to experts skilled in managing and maintaining these resources. Which category best describes your current level of interest in outsourcing support for rich media communications.
We currently use a hosted service We currently do everything in-house and are likely to continue to do so We currently do everything in-house and are interested in outsourcing in the future We currently use a managed services provider. Don't Know Audio bridging Video bridging Web conferencing Reservation and scheduling system Endpoint monitoring and management Network monitoring
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