Executive Management Human Resources Marketing Sales Information Technology R&D Operations Finance/Accounting Legal

2) Which best describes your job title?

CEO CFO CIO Vice President Director Manager Coordinator Assistant Other (please specify):

3) Which category best describes your organization?

Corporation with over 10,000 employees Corporation with 1,000 to 10,000 employees Corporation with 50 to 1,000 employees Corporation with 1 to 50 employees Educational Institution Government or Military Medical Other (please specify):

4) Where are you located?

North America Latin/South America Europe/Middle East/Africa Asia/Pacific/India

5) Which category best describes how your organization relates to conferencing?

End user of conferencing products and/or services Conferencing equipment vendor Reseller/VAR/Distributor/Systems Integrator Conference Service Provider Other (please specify):

	Yes	No
Have your business travel habits changed?
Do you take fewer trips?
Do schedule more time for travel?
Are you more interested in alternatives to travel?

7) What are the factors that drive meetings to be done via conferencing vs. in-person?
Please check all that apply:

My organization encourages conference calls I believe conferencing is frequently preferable to in-person Conferencing technologies are easy to use Conferencing technologies are a reliable alternative Conferencing technologies are just as effective Conferencing technologies are more affordable Travel costs for in-person meetings are too high Loss of productivity due to travel

8) In which of the following areas do you use these conferencing technologies?
Please check all that apply:

	Audio	Web	Video
Day-to-day communications with co-workers
Training and continuing education
Communication with customers
Communication with suppliers and vendors

9) If some of your in-person meetings were converted to audio, web, or video conferencing would you:

	Yes	No
Travel less
Work from home
Be able to spend more time with family/friends?
Cultivate better relationships with co-workers, customers, partners?
Work fewer hours?
Get more work done - be more productive?
Be able to make faster decisions?
Save the company time and money?

10) What percentage of your meetings did you have in the last year ...
Your responses should total 100%:

In Person?	0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Using Audio conferencing?	0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Using Web conferencing (with audio)?	0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Using Videoconferencing?	0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Using a combination of all above ?	0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
	= 100%

No time for travel No money for travel Can get to consensus on decisions faster Can read body language/facial cues for comprehension/resistance Can understand accents more easily Video meetings are often shorter Best way to hold introductory meetings

12) Rank the following technologies in order of their potential positive impact to your business productivity

	1 Very Important	2 Somewhat Important	3 Not very Important	4 Not important at all
Audio conferencing
Web conferencing
Personal videoconferencing
Group videoconferencing
Instant group calling on mobile phones or PDAs

13) What would drive your use of instant group calling on your mobile phone or wireless PDA?

Emergency situation (work or personal) Ad-hoc team meetings (conference at a moments notice) Planning social events with friends & relatives Nothing - I don't use mobile phone or PDA

14) Do you telecommute to work?

Yes - every day Yes - a few times a week Yes - a few times a month No