Posts: 10 From: White House Station, NJ Since: Jun 2003
posted 10 July 2003 08:51 PM
Ira,
I personally believe that Instant Messaging is only at its corporate beginnings. I see it as a mainstream product once the standards are established and IM gateways allow for supply chain management communications.
Vendors can be online with customers, suppliers, shippers, etc. I also see that IM will facilitate and perhaps be the user interface in order to envoke all methods of communications past IM. For example, people will start their communications with IM, the by clicking another button move their IM chat into a voice, video, or other type of call.
Most importantly I see IM being universal in nature on multiple devises, so that a user has real-time presence with IM as step one in their methods of communications.
I'll close with one final thought, and that is Microsoft's ability to control this part of the market. It is very likely that MS can become the standard interface for everything we do today, including phone, video, and web communications.
Posts: 51 From: Simsbury, CT 06070 Since: Feb 2001
posted 11 July 2003 11:57 AM
Ira, first, congratulations on your new position. Wainhouse will be a better organization for it. With regards to IM, I see it from a personality type perspective. Between you and Andrew, your personalities are clearly different which can be a factor in whether one is receptive to IM. There are essentially four personality types: pragmatic, extrovert, amiable, and analytical. Andrew seems to come straight from the pragmatic personality who tends to be straight forward, less patient, time management mental, makes decisions based on facts, and very business like. I can see you as a bit more of an extrovert where you are a persuader, a fast decision maker, and not averse to tangents. So, interestingly enough, the question of how IM will proliferate in business can be somewhat related to personality type. It would seem that the pragmatic types would use IM, but sparsely and in a more targeted way whereas the extrovert would gobble it up perhaps to the point of getting distracted as Andrew intoned.
------------------ Joseph A. O'Donnell ConfraSave Consulting
posted 14 July 2003 08:41 AM
I like the idea of IM but I think the technology is still in its infancy as regards corporate use. I still have huge concerns over outstanding issues like non-repudiation, encryption and auditing.
Of course these same issues exist with email but only because email, like IM at present, was implimented as a "nice to have" amongst corporate early adopters with no thought given to the underlying security issues.
Using it...love it. The fast responses are great. Did an ad-hoc IM demo Monday for some folks on a videoconference with Caroline (from TeleCon) and they were impressed.
The Apple iCHAT looks most impressive (adding video very smoothly to the IM)...can't wait till it's on a Windoze machine, so I can play with it :-)
Posts: 9 From: Morganville, NJ, USA Since: Jul 2003
posted 16 July 2003 06:55 PM
quote:Originally posted by David M: Ira,
I personally believe that Instant Messaging is only at its corporate beginnings. I see it as a mainstream product once the standards are established and IM gateways allow for supply chain management communications.
Vendors can be online with customers, suppliers, shippers, etc. I also see that IM will facilitate and perhaps be the user interface in order to envoke all methods of communications past IM. For example, people will start their communications with IM, the by clicking another button move their IM chat into a voice, video, or other type of call.
Most importantly I see IM being universal in nature on multiple devises, so that a user has real-time presence with IM as step one in their methods of communications.
I'll close with one final thought, and that is Microsoft's ability to control this part of the market. It is very likely that MS can become the standard interface for everything we do today, including phone, video, and web communications.
David,
Yes - IM has already made it to a variety of devices. During a recent trip I had dinner with a few friends and two of them were "IM-Live" throughout the meal. One had IM on his cell phone, and the other had an IM ready handheld.
Considering my addiction to IM, I felt strangely isolated as I couldn't ping my friends during the meal. :-)
Posts: 9 From: Morganville, NJ, USA Since: Jul 2003
posted 16 July 2003 06:58 PM
quote:Originally posted by jodonnell: ... I see it from a personality type perspective. Between you and Andrew, your personalities are clearly different which can be a factor in whether one is receptive to IM.
Joe,
Thx for the congrats. I agree with you that a person's appreciation for IM somehow relates to their personality.
There are people who can deal with interruption and those that are paralyzed by it. Personally, I'm fine with frequent little chats - except when I'm working on a writing project. At those times I set my status to away and hide.
Posts: 9 From: Morganville, NJ, USA Since: Jul 2003
posted 16 July 2003 07:01 PM
quote:Originally posted by MikeP: Ira:
Using it...love it. The fast responses are great. Did an ad-hoc IM demo Monday for some folks on a videoconference with Caroline (from TeleCon) and they were impressed.
The Apple iCHAT looks most impressive (adding video very smoothly to the IM)...can't wait till it's on a Windoze machine, so I can play with it :-)
Mike
Mike,
It's an amazing world where email is considered too slow a form of communication.
I haven't used iChat - what am I missing by using only ICQ, AIM, and MSN?
Posts: 10 From: White House Station, NJ Since: Jun 2003
posted 29 July 2003 04:46 PM
Mike,
As for the Apple product, you mention you can't wait for it to be on Windows because of the ease of use.
You might like to know that VCON has had an integrated software IM, Web Conferencing, and Software Video Client all integrated on the market for almost a year. You can instantly convert from IM, to Web Conferencing, to Audio, to Video seemlessly.
If you'd like more information, please email me at davidm@vcon.com.
posted 29 July 2003 05:01 PM
As it turns out, last week Bob Hughes from Brinckmann was out to Berkeley and gave us a demo. You are right, it is pretty neat!
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