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  Polycom Intros VSX 7000

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Author Topic:   Polycom Intros VSX 7000
AndyN
Wainhouse Research

Posts: 345
From: Sarasota FL USA
Since: Jul 2000

posted 05 October 2003 10:50 PM     Click Here to See the Profile for AndyN   Click Here to Email AndyN     Edit/Delete Message   Reply w/Quote
In WRB V4 #34 we cover Polycom's new VSX 7000 and Andrew states what he thinks. Click on 'reply' to share your views ....

AndyN

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Spoon
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posted 06 October 2003 10:10 AM     Click Here to See the Profile for Spoon     Edit/Delete Message   Reply w/Quote
Andy,

I haven't seen any dimensions for the VSX unit so was wondering how well it fitted on the top of a plasma screen (important as most people use thin screens these days) The ViewStation wasn't perfect and if anything the VSX looks a little deeper front to back.

As for comments on your review. Well I've not seen the unit but must say it looks like a winner from a technical perspective and certainly looks likely to destroy other ViewStation sales. Which is fair enough as the ViewStation is 5 years old now. Think it could be a good platform.

Not sure about making the market grow much though. Think super simple connectivity is probably the key.

Think they'll be struggling to maintain all those platforms going forwards. Also on that note a slight correction Polycom are forced to maintain.

Viavideo
SP128/SP384
H.323 (orginial ViewStation)
FX/VS4000
iPower 600 (which was noticeable absent from your chart, anything you'd like to comment on there ??)
iPower 9000

So ignoring the infrastructure products that's 6 different software platforms.

Can I assume that H.264 will interoperate with Tandberg? and the AES encryption, is it the same as Tandberg's and/or is it shipping from the get go ?

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jont
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From: Cambridge, United Kingdom
Since: Feb 2002

posted 06 October 2003 10:14 AM     Click Here to See the Profile for jont     Edit/Delete Message   Reply w/Quote
spoon I also had the same concerns about mounting over a plasma or LCD screen, my other concern is the audio, while I can only take everyones word that its supurb I am concerned if you cant plug it into an external audio system.

Jon

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rcross
Member

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From: Pullman, WA, USA
Since: Oct 2003

posted 06 October 2003 11:51 AM     Click Here to See the Profile for rcross   Click Here to Email rcross     Edit/Delete Message   Reply w/Quote
The VSX looks impressive but there are some areas that make it fall short. A simple phone jack to allow the addition of a phone connection is a major missing item. The lack of the ability to hook up external audio is an issue as well as only having one IP jack. These were features that separated the 128 from the SP in the Viewstations that always made me scratch my head.
The last drawback in my opinion is forcing people to use the Visual Concert FX. The PC software version was more flexible, free, and included the nice magnify option that made my users prefer it over the complexity of the VCFX.
Randy

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Spoon
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posted 07 October 2003 04:28 AM     Click Here to See the Profile for Spoon     Edit/Delete Message   Reply w/Quote
Is anyone else as amazed at me about the lack of comment on the revolutionairy VSX, only three of us have commented !!!

Must say I expected rather a lot more for a product that's apparantly going to change the world. Or perhaps lack of comment is the biggest comment in this case.

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asgar
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posted 07 October 2003 01:19 PM     Click Here to See the Profile for asgar     Edit/Delete Message   Reply w/Quote
I found the VSX 7000 very nice.
A couple of comments I havent seen :
1) the speakers and subwoofer included in the equipment are a nice feature :
the customer will not have to purchase external speakers and mix/amplifier! So another 1k of savings!
2) The technology shift from Trimedia to Equator has not been commented enough in my opinion. Why Polycom decided to do this tremendous investement in new development, code writing, etc...? I believe they must have their reasons. Probably needs for additional HorsePower for new features (like H.264 and Siren14).
I heard in the last monthes arguments from Tandberg fans that Viewstation line was obsolete.
Might it be that now in the next months we will see that Tandberg Trimedia based equipments will show their limits? Has the VSX7000 more potential to receive much more techology improvements in the next years? Should customers still invest in Trimedia
hardware??

These are very open questions which I think very legitimate to ask! Any comments?

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tom9933
Sr. Member

Posts: 110
From: Dayton, Ohio, USA
Since: Aug 2002

posted 07 October 2003 07:03 PM     Click Here to See the Profile for tom9933     Edit/Delete Message   Reply w/Quote
Hi guys wanted to try to answer a couple of the questions I saw in this post.

In answer to the audio question, the unit does have a set of RCA inputs and outputs. The output can be configured either as a fixed output for a VCR (mixed audio) or a variable output for speakers. Also the internal speakers can be turned off in the software. The inputs can independently be adjusted both for gain and source (VCR or audio mixer). I’ve found the internal speakers work quite well for most small to medium sized rooms and also sound very good.

As for the plasma mounting question I made a few measurements, but just by looking at the unit I think it would fit on of the old Viewstation shelves (I’ve seen these in the past from various vendors). Measuring from the back of the bump (i.e. like what you have on the front of a Viewstation) it is 6.5 inches to the connector panel. The sides extend another 1.5 inches and you will probably need at least this much room for the cables. Based on this I would guess you need a distance of 8 or 10 inches from the front of the panel to the wall.

I just received my 7000 units, but if you have any other questions I’d be happy to try to answer them. I can say that the interface and video quality on the units are very impressive. I especially like the multi-monitor emulation that the unit is able to provide in both 4x3 and 16x9 modes. It’s interesting to me that all the buzz seems to be surrounding the H.264 and Siren 14 support. While these are both very important, I’ve found that the new customizable interface seems to be one of the biggest features, especially when working with new users.
Tom Mills
Wright State University

This message has been edited by tom9933 on 07 October 2003

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Keisuke Hashimoto
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Posts: 377
From: Funabashi Japan
Since: Aug 2000

posted 08 October 2003 01:54 PM     Click Here to See the Profile for Keisuke Hashimoto     Edit/Delete Message   Reply w/Quote
Viewstation, VSX, iPower..

With its new name VSX, wandering if it may be becoming a bit confusing for those novice people especially end users when they understand the difference among them and which to buy from etc..

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rob
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posted 14 October 2003 08:02 AM     Click Here to See the Profile for rob   Click Here to Email rob     Edit/Delete Message   Reply w/Quote
Why does WR think you cannot 'Phone Add' on an iPower ?

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joe
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posted 14 October 2003 08:04 AM     Click Here to See the Profile for joe   Click Here to Email joe     Edit/Delete Message   Reply w/Quote
It should only be referring the new VSX 7K

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BKK Royal
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Since: Apr 2003

posted 15 October 2003 04:40 AM     Click Here to See the Profile for BKK Royal   Click Here to Email BKK Royal     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Spoon:
iPower 600 (which was noticeable absent from your chart, anything you'd like to comment on there ??)

Interesting that iPower 600 and iPower Executive (which is based on iPower 600) are also now both missing from the Polycom website as well. Seems to be nothing official about the future of these products from Polycom though...

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joe
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posted 16 October 2003 03:33 AM     Click Here to See the Profile for joe   Click Here to Email joe     Edit/Delete Message   Reply w/Quote
As far as I know, the 600 is supposed to be EOL long time ago. Just like the 900 series. If not wrong Polycom, actually it's PictureTel had some OEM agreement with the camera manufactuer. Maybe it's already due that why they are no longer selling them.

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Ztrobe
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posted 16 October 2003 08:14 PM     Click Here to See the Profile for Ztrobe     Edit/Delete Message   Reply w/Quote
a

This message has been edited by Ztrobe on 16 October 2003

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Marko Laurits
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From: Tallinn, Estonia
Since: Sep 2002

posted 20 October 2003 02:26 PM     Click Here to See the Profile for Marko Laurits     Edit/Delete Message   Reply w/Quote
Comments regarding the preview.

(1) First, I'm glad to see that all the features of a computer based system - iPower - are going to be included in real appliances. Computer-based systems have many drawbacks:
- they are instable
- boot-up / reboot takes very long time
- Windows security holes cause often problems

However, computer-based systems had some advantages that customers like:
- very easy to share data
- easy to use T.120 data sharing (H.26x that is used for XGA image transmission results in a foggy image)
- good integration with SmartBoard

Of course - in IP age you can make data and whiteboard sharing simultaneously and independently from video conference.

(2) Now, some features I would like a (new) VC system to have:

1. IMUX as a different box. If you want to connect 4 ISDN and 1 network cable you have to have 5 cables in your VC room. Many customers purchasing new equipment don't have that much. With ViewStation you need only two Cat-5 cables in your VC-room and that's not usually a problem.

2. "Learning" remote control. If you have a home cinema you probably have one "learning" RC that you can use for controlling TV-set, amplifier, VCR, etc. It were nice if you could use the RC of VC equipment for turning on a TV-set or projector, changing the volume of TV-set, etc. Customers often sigh when you tell they need to operate 3 remote controls to use VC.

(3) Questions:
What is the difference between Siren 14 and Siren 14 Plus?

Siren 14 is more sensitive to packet loss than G.722 for instance. How about S14 Plus?

Marko

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jk
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posted 21 October 2003 11:32 AM     Click Here to See the Profile for jk     Edit/Delete Message   Reply w/Quote
I think the VSX7000 is step in the right direction, but before buying this model I'm waiting to see if Polycom will release a newer, more robust model adding omitted features such as:

- phone add-in
- streaming
- a VGA input directly into the codec. (Sorry, but for myself the configuration voodoo and special cables required of the VCFX box aren't worth the trouble. Why can't Polycom incorporate the hardware within the codec and keep it simple as Tandberg does?)
- whatever else was suggested earlier by others

Of course, would this mean the end of the EX & FX models? If Polycom is committed to Equator DSPs, why keep models based on older technology?

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joe
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posted 22 October 2003 08:58 AM     Click Here to See the Profile for joe   Click Here to Email joe     Edit/Delete Message   Reply w/Quote
JK

Look like you referring to a TANDBERG system which already have all those feature you mentioned.

What are you still waiting for.... Pick up the phone right away.

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champ
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posted 28 October 2003 06:13 AM     Click Here to See the Profile for champ     Edit/Delete Message   Reply w/Quote
I think the system is “OK” but I can’t really see anything new.

Siren is not standards based, and it’s emperors new clothes technology(doesn’t it sound great , can you hear it….can you isn’t that fantastic).

Encryption a step in the right direction.

One thing does puzzle me, why have Polycom not made more of the equator piece of the puzzle. Is this because there is no advantage with this chip, I say this because maybe I am missing something but there is not anything here that has not been done before except the subwoofer(useless). My corporate standard mandates that the system platform must be widely adopted and stable I cant see anything here that suggests this new platform is?

This message has been edited by champ on 28 October 2003

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asgar
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posted 28 October 2003 11:33 AM     Click Here to See the Profile for asgar     Edit/Delete Message   Reply w/Quote
Champ : maybe the advantage of the equator chip is just the quality you can achieve with the equipment, which is what the end-users really cares about? (and obviously reliability).
According to what I have seen up to now, I really believe its worth it!!!
Obviously your strategy to use only widely deployed technology is wuite wise, but you take the risk of implementing equipments with less future. Its similar to the PC market. Except that in this case (VSX7000)its no a price gap that will make you take teh decision.

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Ztrobe
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posted 29 October 2003 11:13 PM     Click Here to See the Profile for Ztrobe     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by asgar:
Champ : maybe the advantage of the equator chip is just the quality you can achieve with the equipment, which is what the end-users really cares about? (and obviously reliability).

The Equator chip is just a DSP, there are no major differences between it and the TI C64xx or latest generation Trimedia. Atleast not from a VC customer perspective. They vary a little bit in processing power(< *2 in most cases) and price(also < *2). Overall they offer about the same bang for buck ratio. In other words, a customer looking for a VC codec shouldn't care at all about the BRAND of DSP that drives his video.

If a consumer really wanted to know about the total processing power in his codec he would have to take into account the number of dsp's, their clock frequencies, instruction set, register width, number of registers, cache size, number of instructions per clock cycle, internal coprocessors, available buses, additional external processing power etc. On top of that you also need to take into account what kind of algorithms you are going to run.
(The Equator for example, is great at motion compensation for large blocks(H.263) and many kinds of DSP filter operations because it has 64 bit registers. This advantage doesn't do as much for H.264 however, which works with smaller blocks and does a lot of per pixel decisionmaking that doesn't need large register sizes. Thus favoring processors with a higher number of instructions per clock cycle)

Joe consumer is, in other words, simply not capable of predicting system performance of two wildly different platforms based on the published hardware information(which is next to nothing anyway).

This leaves the consumer with only one option when considering VC equipment. Compare the quality, features and price of available systems. Quick, easy, and at the end of the day, the only thing that really matters.

This message has been edited by Ztrobe on 29 October 2003

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Sinuhe
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posted 09 November 2003 10:03 AM     Click Here to See the Profile for Sinuhe   Click Here to Email Sinuhe     Edit/Delete Message   Reply w/Quote
I had in the last week a few oportunities to test two VSX 7000 over ISDN lines. Results are impressive. Since street price for IP only units is already below $ 4000, I think that VSX 7000 is just a few steps away from the mass-VDC product we all dream about. Two things are missing before mass-VDC actually becomes reality:

1) ability of appliances to send/receive video to 3G handset clients. Since such clients's transmission speed is 384kb, they are the ideal companion for VDCs. The first company that will roll out a VDC appliance that can videoconf with a 3G mobile will smash the market.

2) better physical integration with flat lcd and plasma screens. So good and compact the VSX 7000 may be, it is hardly possible to place it on top of a non-CRT monitor. Since less and less people is/will buy CRTs the form factor of VSX 7000 is already outdated.


Anyway, VSX 7000 appears excellent, and I am going to buy two by next week. I think I will use them for business for one or two years and then put one at home and the other at my old parents home. Or make a charity donation. With street price in the range of good notebooks, we can expect in the next years a higher turnover of VDC appliances and mass-VDC coming true exactly as mobile telephony became a mass-sport between 1992 and 1995 worldwide.

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abyrne
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posted 13 November 2003 06:56 AM     Click Here to See the Profile for abyrne   Click Here to Email abyrne     Edit/Delete Message   Reply w/Quote
I have tested the VSX 7000 at point to point calls for most speeds right up to 2Mbps over WAN connection.
The sound in my opinion is fantastic, there is no delay and none of that echo that you tend to get with G.711 or even G.722, also the best I have heard...pity it is propriety :-(
Video is good too, but I think there is too much rendering of the video when using the "pro motion" that makes it look a little artificial.
I didn't like the remote control that much. I think that they have too many buttons and why change something that was just right ?
The price is very low for what you get.
Best bit is that the power supply is integrated into the subwoofer, so hopefully none of that over heating problem of the past.
I also seemed to have discovered a bug with the video (during the conference you see local video only for no reason), also it doesn’t seem to get on with my MCU much. Would expect to see new software release soon.
Still an excellent piece of kit, highly recommended.

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adamt
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posted 13 November 2003 04:11 PM     Click Here to See the Profile for adamt   Click Here to Email adamt     Edit/Delete Message   Reply w/Quote
hi, i have had 2 units to try too. Great audio and video, very good value for money. However, biggest problem for us, with existing polycom 128, is the lack of compatibility either way with the visual concert basic. U think some attempt would of been made at compatability within the same vendor. Additionally, the hardware VC box is not that special in terms of quality. I would also like to see some statement from polycom about future software release and possibilities of implementing more features ( eg serial port ).

This message has been edited by adamt on 13 November 2003

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dmarrs
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From: overland park, ks, usa
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posted 09 November 2006 08:33 PM     Click Here to See the Profile for dmarrs   Click Here to Email dmarrs     Edit/Delete Message   Reply w/Quote
We just purchased 7000e with image share II - there is a significant delay from polycom up to projector (display) over VGA. Results in jerky mouse movement, overshooting pointer, for example. Really requires that you use a DA for a monitor, in order to use keyboard and mouse comfortably. Has anyone else experienced this?

To answer your question about Tandberg, I found this document...
www.polycom.com/common/pw_item_show_doc/0,1276,5981,00.pdf

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