Wainhouse Research

2013 Documents

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  Next-Generation Architecture Enables Video Conferencing for the Entire Global Enterprise

  Virtualized Distributed Conferencing System breaks cost, flexibility, and interoperability barriers for large scale, enterprise-wide video conferencing

  This white paper, sponsored by Pexip, highlights the new technical capabilities and business models enabled by video conferencing infrastructure solutions that run in a virtualized server environment.  These solutions can also improve scalability, flexibility, and bandwidth optimization when they are designed to run in a distributed deployment.

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  Being in Two Places at Once

  Video Collaboration Robots bring new independence and functionality to knowledge workers

  This white paper serves as an introduction to a new class of video conferencing systems - the video collaboration robot. Also known as robotic telepresence, these devices bring a new set of capabilities for remote business collaboration. The white paper, sponsored by iRobot, discusses the technologies involved, the classes of different devices, and outlines some of the applications for which video collaboration robots are ideal.

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  The Viability of Large-Scale Personal Video Conferencing Deployments - Part Two

  Achieving Critical Mass in Critical Time to Deliver Critical Benefits

  Nine months after introducing a large scale video conferencing deployment internally (see part one), Avaya, the sponsor of this paper, has seen steady growth in usage for both internal and external communications. Two elements were identified as key to success: 1) easy-to deploy and 2) easy to use and support. Avaya used a semi-automated provisioning process which made it feasible for a small number of IT professionals to support thousands of knowledge worker users.

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  Navigating the Emerging Gap in Large Conference Calls & Webcast Event Solutions

  As the adoption of conference calls and webcasts for events continues to increase, a gap between full-service, operator-assisted event services and Do-It-Yourself (DIY) self-service alternatives is becoming apparent. To gain an understanding of this emerging gap, WR conducted a survey of large conference call / web event producers and assistants. This paper, sponsored by Cinchcast, summarizes the state of event solutions, discusses user preferences based on survey data, reveals why a gap is forming and the solutions that are emerging to fill the gap, and WR's criteria for success that enterprises can use to reevaluate their event solution providers going forward. (Note: View the replay of the June 2013 WR web seminar on this topic.)
  

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  Fulfilling Microsoft Lync’s Destiny as a Visual Collaboration Solution

  Providing the missing links for Lync video conferencing

  This whitepaper, sponsored by Blue Jeans Network, outlines some of the missing elements in Microsoft Lync's approach to enterprise video conferencing and how many of these challenges in multipoint, interoperability, data collaboration, and federation can be overcome if users consider a third party service provider.

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  The Democratization of Meeting Room Collaboration

  Making conferencing and collaboration available throughout the enterprise

  This whitepaper introduces a new class of “huddle room” video conferencing systems – devices designed to video enable the vast numbers of small enterprise conference rooms.  With prices well below $1K and support for high definition video and document sharing, these video conferencing devices promise to make visual communications ubiquitous.   This paper, sponsored by Tely Labs, discusses the target applications and the feature tradeoffs made by these price/performance-leading meeting room devices.

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  Automated Provisioning Makes Large-Scale Visual Collaboration Practical

  A self-service model for Video as a Service addresses needs of both large and small enterprises

  This white paper details the challenges facing enterprises deploying personal and mobile video conferencing solutions.  Large enterprises need a solution for provisioning that is low overhead, reliable, and capable of supporting a do-it-yourself approach so that managers can deploy cost-effectively to large numbers of end users.  SMB prospects need a solution that requires little or no IT support.  This paper, sponsored by Videxio, discusses a video calling service that has been designed to meet the needs of these two divergent client bases.

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  Ripe for Change: Three Factors Set to Transform Audio Conferencing

  How Workplace Trends, Changes in User Behavior, and New Audio Technologies are Poised to Catalyze the Audio Experience

  Audio conferencing has grown to become a commonplace tool for conducting virtual business meetings. But the underpinning technology has remained unchanged for years. In this white paper, Wainhouse Research identifies three factors which are ready to disrupt the status quo in audio conferencing services. The results of an on-line survey illustrate how changes in user behavior combined with user preferences for listening samples featuring Dolby Voice, the sponsor of this paper, are poised to transform audio conferencing.

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  The Business Case for Pervasive Video Conferencing

  Thousands of organizations around the world depend on video conferencing every day not just for travel avoidance, but to make business more efficient and productive.  In the future, savvy organizations will make video pervasive by creating an environment in which video conferencing is available to basically everyone – regardless of their location, device, and network connection.  This study, sponsored by Dimension Data, provides information and insight into how organizations can empower their workforce and transform how they do business by making video conferencing pervasive.