2011 Documents
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From the Dean’s Desk: Building a Blended Learning Program from the Ground Up
With Alan Greenberg of Wainhouse Research
The Arab Spring is connected to changes in higher education in the Middle East, and rich media technologies are playing a role. Sponsored by Echo360 & the Chronicle of Higher Education, this web seminar will be a candid conversation with Dr. Peter Jewesson, Dean of the College of Pharmacy, Qatar University, about how the application of lecture capture has resonance and impact on quality of education.
13 December 2011 (Tuesday) at 10am Eastern Time
> Register Now
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The 360° Economic Impact of Sametime and Sametime Unified Telephony
Evaluating the Costs and Benefits for a Large Enterprise
IBM Sametime and Sametime Unified Telephony software combine to enable social business by providing real-time communications and collaboration capabilities, so that people can create and sustain the human relationships that drive business results. Based on data collected by interviewing six companies that are deploying these offerings, WR created a composite company of 35,000 knowledge workers in order to perform a 360° analysis of the economic impact Sametime and Sametime Unified Telephony can have on a large organization.
Related analysis: Economic impact on a mid-sized company (5,000 knowledge workers).
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Do "blinged-out" classrooms help students make the grade?
University Business web seminar archive, 29 November 2011
Today's smart rooms sport fancy cameras, lecture capture technology and newfangled blackboards that do not require chalk. Sleek classrooms make for great impressions, but are teaching and learning practices much improved? Join this interactive discussion moderated by Alan Greenberg, Senior Analyst, Wainhouse Research. Hear from IT executives responsible for outfitting classrooms and proving student outcomes and institutional improvements.
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Videoconferencing by the Numbers
Strong growth accompanies market share shifts
Research Note providing insight into recent market growth and market share shifts within the group video space.
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Session Border Controllers and Videoconferencing
Using a Field-Proven Solution to Simplify and Improve Multi-Vendor Conferencing Environments
Session border controllers (SBCs) are field-proven network elements traditionally used by service providers to enable and manage secure VoIP services for residential and enterprise customers. However, these same SBCs can also be used by service providers and enterprises alike to manage and improve video communications - with compelling benefits. This white paper, sponsored by Acme Packet, provides information and insight into the benefits of using SBCs to enhance, secure, and manage an enterprise's global voice, video, and UC communications.
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Lecture Capture Deployment Models
While it's easy to understand the benefits that lecture capture provides, it isn't so easy to wade through the many different solutions available. And with a great deal of variance between these solutions in terms of deployment and pricing models, effectively comparing total costs of ownership can be a challenge. This paper describes the three primary deployment models of lecture capture and pros and cons of each model, and includes a calculator for comparing total cost of ownership for different solutions.
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Impacting Your Business Drivers
A Framework for CIOs and Decision Makers Considering Unified Communications
Great companies adopt new technology when it impacts one of their key business drivers: what drives the company's economic engine, what the company does best, or what the company has passion for. Otherwise it should be ignored. This concept provides a useful framework for CIOs and decision makers considering whether or not unified communications (UC) technologies should be adopted into their organization, and if so, to what extent. The question really should be, "Can unified communications impact my business drivers, and if so, how?" This white paper discusses how UC can impact an organization’s business drivers.
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Painlessly Monetizing Online Training through Integrated eCommerce
Saving Time, Growing Revenues through Integrated Web Conferencing and eCommerce
In recent years at least 1/3 of all training expenditures in the United States were on external training services – meaning training is big business. Meanwhile, the ability to deliver training via Web conferencing has introduced new economies of scale and new ways for organizations to monetize their training offerings. Some of those economies of scale include the ability to automate certain back end processes such as registration and payment options. In this white paper WR explores how an integrated e-Commerce engine can help organizations scale their web conferencing training offerings by removing one of the major barriers to agile training organizations: payment processing. This can result in overall revenue growth and improved efficiencies.
White Papers

